Privacy Policy

Official Lottery Website

Date of enactment: October 24, 2018
Date of revision: November 7, 2025
All prefectures and designated cities nationwide

The Council, which is made up of all prefectures and designated cities nationwide that sell lottery tickets (hereinafter referred to as "the Council"), recognizes that it is the Council's responsibility to appropriately handle and protect personal information related to customers' use of the official lottery website and applications provided by the Council (hereinafter referred to as "this site"), and customers' personal information will be protected under this privacy policy (hereinafter referred to as "this policy").

Article 1 Acquisition of Personal Information

The items of information that will be collected from customers in relation to the purchase of lottery tickets on this site, receipt of winnings, and other services (hereinafter referred to as "member services") provided by the Council to members stipulated in the "Lottery Membership Terms and Conditions," as well as services not limited to members (hereinafter referred to as "general services"), are as follows:

  1. Information obtained when registering as a member
    Name, address, postal code, date of birth, gender, telephone number, email address, login password for this site, credit card used to pay for lottery tickets, payment service provided by telecommunications carriers (hereinafter referred to as "mobile phone companies") (those designated by the Council, such as combined payment of telephone charges; hereinafter referred to as "carrier payment") or PayPay information, bank account information used to receive winnings, etc.
  2. Information obtained when purchasing lottery tickets on this site and receiving winnings
    1. Lottery purchase history, payment results information for credit cards or carrier payments provided by mobile phone companies, PayPay payment results information, lottery winning information, lottery point allocation and usage information, etc.
    2. Application information for various events and campaigns
  3. Information obtained from non-members when applying for campaigns
    Name, address, date of birth, gender, postal code, telephone number, email address, etc.
  4. Information acquired using cookies, etc.
    1. Cookies
      When you use member services or general services, we collect various information stored in cookies. These cookies enable you to use the services provided by this site more comfortably, such as smooth member login authentication. Please note that we do not collect your access history to other sites on the Internet.
    2. Google Analytics
      This site uses Google Analytics to collect and analyze access logs. Google Analytics uses first-party cookies to collect "access logs that do not contain personally identifiable information." For more information, please see below:
      https://policies.google.com/technologies/partner-sites?hl=ja
      This site also uses the Google Analytics advertising feature "Google Analytics Demographics and Interest Category Reporting." You can opt out of Google Analytics' advertising features. For more information, please see below:
      https://adssettings.google.com/authenticated?hl=ja
  5. Other identification documents (such as driver's license or copy of resident registration) for identity verification in accordance with legal requirements or administrative regulations established by the Council, official identification documents for verifying the relationship with the individual, such as heirs or representatives, and information contained in such documents.

Article 2 Purpose of Use of Personal Information

The Council will store and use your personal information for as long as necessary to achieve the following purposes:

  1. Membership registration, screening of certified members, registration acceptance, identity verification, etc.
  2. Providing member services and general services
  3. Notifications and contact
    1. Guidance regarding member services, notification of information updates, and contact
    2. Responding to inquiries and complaints from customers regarding member services and general services
    3. To contact applicants regarding various events and campaigns, and to send prizes, etc.
  4. Advertising, promotion and marketing activities
    1. Sending or displaying advertisements such as direct mail and e-mail newsletters to customers with their consent or to the extent and by methods permitted by law
    2. Providing recommended information on products, etc. on this website
    3. Collecting sales information, conducting market analysis such as understanding customer trends in the use of various services, and activities related to improving services based on such analysis
  5. Prevention of fraudulent activities
    1. Detection of actions that violate the rules and regulations established by the Council
    2. Detecting unauthorized logins and usage and considering preventative measures
  6. Use for other purposes incidental to the above purposes of use, and responses that contribute to the appropriate and smooth execution of transactions with customers

Article 3: Provision of personal information to third parties

  1. When necessary for the operation of our business, the Council may entrust the handling of personal information of customers to a third party such as a business partner.
  2. When the Council entrusts the handling of customers' personal information to such third parties, it will do so in accordance with applicable laws and regulations and with appropriate management and supervision of the third parties.
  3. If the Council uses or provides customer information for purposes other than those stated in this policy, the Council will take the necessary procedures in advance for such use or provision, and will not disclose, sell, or lend customer personal information to third parties without the customer's consent, regardless of the purpose, except as permitted by law.

Article 4: Voluntary provision of personal information

  1. All personal information acquired by the Council is provided voluntarily by the customer. If you do not provide the information necessary for member services or general services, you may not be able to use all or part of the member services or general services.
  2. Customers may change their contact details and their intention to receive email newsletters at any time in accordance with the methods separately specified by the Council.

Article 5: Security

  1. When acquiring or transferring personal information, the Council will encrypt communications, and will limit access rights to stored personal information so that it will only be handled by those who need it to carry out their work.
  2. Furthermore, the Council will periodically review the above measures to ensure that they are being implemented appropriately and at an appropriate level, and will implement measures to protect personal information obtained from customers.

Article 6: Disclosure and Correction of Personal Information

If a customer wishes to disclose or correct personal information held by the Council, the Council will respond to such requests within a reasonable and necessary scope through a dedicated contact point.

Article 7: Compliance with Laws and Regulations

In addition to the matters set out in the above articles, the Council will comply with all laws, regulations and guidelines related to the protection of personal information in order to properly protect personal information.

Article 8 Changes to this Policy

  1. Pursuant to Article 548-4 of the Civil Code, the Council may change any provision or other condition of this Policy in response to changes in laws and regulations, or if it is deemed necessary for business purposes or for other reasonable reasons, by posting a poster in stores stating the changes, publishing an announcement on this website, or making the changes known by other appropriate means.
  2. The changes in the preceding paragraph shall be applied from the date of application specified at the time of publication, etc.

Article 9: Contact point for inquiries regarding personal information

If you have any inquiries regarding your personal information, please contact the following:
Lottery Call Center
TEL 0570-01-1192 (Navi Dial, charges apply)
TEL 011-330-0777 (charge applies)
Reception hours: 10:30-18:30 (excluding Saturdays, Sundays, public holidays, and the New Year holidays)